Privacy Policy
COMING SOON
Terms of Use
Last modified: - August 20, 2025
1) - Acceptance of these Terms
These Terms of Use (βTermsβ) are a legal agreement between you (βyouβ or βUserβ) and The Box Automotive Finance Academy (βCompany,β βwe,β βus,β or βourβ) and govern your access to and use of our website (the βWebsiteβ), online course portal(s), content, and related services (collectively, the βServicesβ), whether as a guest, applicant, or enrolled student.
By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy (located at /privacy), which is incorporated by reference. If you do not agree, do not access or use the Services.
2) - Who Can Use the Services (Eligibility)
You must be the age of majority in your province or territory (19 in British Columbia) to use the Services, or have verifiable parental/guardian consent if permitted by applicable law. By using the Services, you represent that you meet this requirement and that you will comply with all applicable Canadian and provincial/territorial laws.
3) - Changes to These Terms
We may update these Terms at any time. Changes are effective when posted on the Website and apply going forward. Material changes will be highlighted by updating the βLast modifiedβ date above. Your continued use after changes means you accept the updated Terms.
4) - Access, Accounts, and Security
We may modify, suspend, or discontinue any part of the Services without notice. To access certain features, you may need to create an account and provide accurate, current, and complete information. Keep your login credentials confidential and notify us promptly of any unauthorized use. We may disable accounts that violate these Terms.
5) - Education-Specific Terms (Programs, Access & Conduct)
Enrollment & Access. When you purchase a course or cohort seat, you receive a personal, non-transferable, non-exclusive licence to access the relevant materials for the access period stated at checkout or in your welcome email. Seats may not be shared, transferred, resold, or sublicensed without our written permission.
Live Sessions & Recordings. We may host live Zoom or in-person sessions. For quality assurance, training, and replays, we may record live sessions (audio, video, chat). By attending, you consent to being recorded and to our use of the recordings to support enrolled students. If you do not consent, please keep your camera/mic off and refrain from identifiable participation; you may still view replays if made available.
Professional Disclaimer. Course content is for education only. It is not legal, financial, tax, employment, or compliance advice. Always follow your dealershipβs policies and applicable law and seek qualified professional advice where needed.
Student Conduct. Be respectful, lawful, and constructive in all Forums, chats, and group spaces. No harassment, discrimination, defamation, or sharing of othersβ confidential information. We may moderate, restrict, or remove content or access for violations.
Certificates. We may issue a certificate of completion to students who meet the requirements outlined for a course or cohort. A certificate does not constitute licensing, accreditation, or job placement.
6) - Payments, Refunds & Cancellations
Pricing and payment terms are shown at checkout. Unless otherwise stated in writing at the point of purchase:
Payments are due immediately via the methods we support. For instalment plans, you authorize us (and our payment processors) to charge each instalment on its due date.
Refunds (if any) will follow the specific refund window and conditions stated on the relevant sales page, checkout, or welcome email. Where no refund policy is stated, purchases are non-refundable.
Chargebacks. You agree to contact us to resolve any payment issue before initiating a chargeback. Unauthorized chargebacks may be treated as a breach of these Terms.
7) - Intellectual Property & Licence
The Services and all content therein (including course videos, scripts, quizzes, slides, templates, text, images, audio, and logos) are owned by us or our licensors and are protected by Canadian and international IP laws.
We grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the content for your personal, non-commercial learning during the access period, subject to these Terms. Except where a specific download permission is clearly provided, you may not copy, record, screen-scrape, distribute, publicly display, modify, create derivative works, or make commercial use of the content. All rights not expressly granted are reserved.
Any templates or worksheets labelled as βdownloadableβ are provided for your personal use only and may not be redistributed.
8) - Trademarks
βThe Box Automotive Finance Academy,β βThe Box Method,β and all related names, logos, and slogans are trademarks or trade names owned by us. You may not use them without our prior written consent. Other names and logos are the property of their respective owners.
9) - Acceptable Use (Prohibited Conduct)
You will not use the Services to: (i) violate any law; (ii) infringe IP or privacy rights; (iii) upload malware or attempt to gain unauthorized access; (iv) harass or harm others; (v) post unlawful, defamatory, obscene, hateful, or discriminatory content; (vi) run bots, spiders, or scraping tools without consent; (vii) copy, record, or redistribute course content; or (viii) interfere with the Servicesβ operation.
10) - User Contributions (Forums & Community)
If you post or share content (e.g., in discussion boards, chats, or assignments), you grant us a worldwide, royalty-free, sublicensable licence to use, reproduce, adapt, display, and distribute that content solely for operating and improving the Services, supporting learners, and promoting our educational offerings (for example, anonymized testimonials or success stories). You represent that you own or have the rights to everything you post and that it complies with these Terms. We may moderate or remove contributions at our discretion.
11) - Information, Privacy, & CASL Consent
Our handling of personal information is described in our Privacy Policy (PIPEDA and, where applicable, BC PIPA). By creating an account or purchasing, you consent to our processing of your information in Canada and to communications necessary to provide the Services (e.g., onboarding emails, schedule changes, billing notices).
Commercial Electronic Messages (CASL). If you opt in to marketing, you consent to receive promotional emails/SMS subject to the Canadian Anti-Spam Legislation (CASL). You can withdraw consent at any time via the unsubscribe link or by contacting us.
12) - Third-Party Links & Tools
We may link to or embed third-party tools (e.g., Zoom, payment processors, LMS). We are not responsible for third-party sites, terms, or privacy practices. Your use of third-party services is at your own risk and subject to their terms.
13) - Disclaimer of Warranties
The Services are provided βas isβ and βas available.β To the maximum extent permitted by Canadian law, we disclaim all warranties and conditions, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, and we do not warrant that the Services will be uninterrupted, timely, secure, or error-free.
14) - Limitation of Liability
To the fullest extent permitted by law, we (and our directors, officers, employees, contractors, and licensors) will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, or for lost profits, revenue, data, goodwill, or business interruption, arising from or relating to your use of (or inability to use) the Services, even if advised of the possibility of such damages. Where liability cannot be excluded, it is limited to the amount you paid for the specific course or service giving rise to the claim in the 12 months preceding the event.
Nothing in these Terms limits liability that cannot be limited under applicable law.
15) - Indemnity
You agree to indemnify and hold us harmless from claims, damages, losses, and costs (including reasonable legal fees) arising out of your breach of these Terms, your User Contributions, or your misuse of the Services.
16) - Copyright Concerns
If you believe content on the Services infringes your copyright, please notify us with sufficient detail to identify the work and the allegedly infringing material, along with your contact information. We will act in accordance with applicable Canadian law.
17) - Suspension & Termination
We may suspend or terminate your account or access (with or without notice) if we believe you violated these Terms or applicable law. Upon termination, your licence ends and you must stop using the Services. Sections that by their nature should survive (e.g., IP, disclaimers, limitation of liability, indemnity, governing law) will survive termination.
18) - Governing Law & Dispute Resolution (British Columbia)
These Terms and any disputes arising out of or relating to them or the Services are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without giving effect to conflict-of-laws rules.
Venue. Subject to the Arbitration paragraph below, the courts of British Columbia, sitting in Vancouver, have exclusive jurisdiction over all disputes, and you submit to that jurisdiction and venue.
Arbitration (optional, if agreed). If both parties agree in writing, any dispute may be referred to private arbitration in Vancouver, BC, under the Arbitration Act (British Columbia) by a single arbitrator. Each party will bear its own costs unless the arbitrator orders otherwise. Either party may seek urgent interim relief from a court.
Time limit. Any claim must be commenced within one (1) year after it arises, unless a longer mandatory period applies under applicable law.
19) - Waiver & Severability
Our failure to enforce any provision is not a waiver of our right to do so later. If any provision is found invalid or unenforceable, it will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force.
20) - Entire Agreement
These Terms, together with our Privacy Policy and any course-specific or cohort-specific terms presented at checkout or enrolment, form the entire agreement between you and us regarding the Services and supersede all prior understandings.
21) - Contact
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