Privacy policy
Last modified: - June 11, 2026
The Box Automotive Finance Academy
1) - Who we are
The Box Automotive Finance Academy is a Canadian F&I (finance and insurance) career training program based in Vancouver, British Columbia, founded and operated by Jessica Ward. We provide self-paced online training for people pursuing careers in automotive dealership finance offices.
2) - What information we collect
We only collect personal information that we need to provide our services and respond to you. Depending on how you interact with us, this may include:
Contact details you provide β such as your name, email address, phone number, and any message you send us through our contact or registration forms.
Enrollment and payment information β if you purchase the course, including billing details processed through our secure payment provider. We do not store full payment card numbers ourselves.
Information about your interest β such as your current role in the automotive industry and how you heard about us, when you choose to share it.
Website usage information β such as pages visited, time on site, general location, and device or browser type, collected automatically through analytics tools and cookies (see Section 7).
3) - Why we collect it
We collect and use your personal information for purposes that a reasonable person would consider appropriate, including to:
Respond to your inquiries and provide the information you request.
Enroll you in the course, deliver course access, and provide student and post-graduation support.
Process payments and keep records of transactions.
Send you service-related messages and, where you have agreed, updates, newsletters, or marketing about our program.
Understand how our website is used so we can improve it.
Meet our legal and regulatory obligations.
4) - Consent
We collect, use, and disclose your personal information with your consent. By submitting a form, enrolling, or subscribing, you consent to the uses described in this policy. You may withdraw your consent at any time, subject to legal or contractual limits, by contacting us using the details in Section 11. Withdrawing consent may mean we are unable to provide certain services, such as course access or support.
5) - How we share information
We do not sell your personal information. We share it only as needed to operate our services, specifically with:
Service providers who help us run the business β such as our website and customer relationship platform, payment processor, email and analytics providers β who are authorized to use the information only to perform services for us.
Professional advisors and authorities β where required by law, regulation, legal process, or to protect our rights.
Some of our service providers are located outside Canada, including in the United States. When personal information is stored or processed in another country, it may be subject to the laws of that country. We take reasonable steps to ensure your information is handled with a comparable level of protection.
6) - How we protect your information
We use reasonable physical, organizational, and technological safeguards to protect your personal information against loss, theft, and unauthorized access, use, or disclosure. While we work to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7) - Cookies & analytics
Our website uses cookies and similar technologies to keep the site working properly and to understand how visitors use it. We use analytics tools, such as Google Analytics, that collect standard website usage information. You can set your browser to refuse cookies or alert you when cookies are being sent; some parts of the site may not function properly if you disable them.
8) - How long we keep it
We keep personal information only as long as needed for the purposes described in this policy, or as required by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it. Student records may be retained for the duration of your access to the course and for a reasonable period afterward to support you and meet our record-keeping obligations.
9) -Your rights
Subject to certain legal exceptions, you have the right to:
Access the personal information we hold about you and ask how it has been used and disclosed.
Request correction of information that is inaccurate or incomplete.
Withdraw your consent to our use of your information, as described in Section 4.
Ask questions or raise concerns about how we handle your information.
To exercise any of these rights, contact us using the details in Section 11. We will respond within a reasonable time and as required by applicable law.
10) - Children's privacy
Our services are intended for adults pursuing a career in automotive finance. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
11) - How to contact us
If you have questions about this Privacy Policy, or wish to access or correct your information or make a complaint, please contact:
The Box Automotive Finance Academy Attn: Privacy β Jessica Ward Email: [email protected] Vancouver, British Columbia, Canada
If you are not satisfied with our response, you have the right to contact the Office of the Privacy Commissioner of Canada (priv.gc.ca) or the Office of the Information and Privacy Commissioner for British Columbia (oipc.bc.ca).
12) - Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top. We encourage you to review this page periodically. Significant changes will be communicated where appropriate.
Think outside the box. Succeed inside it.
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